©2019 by threeSIXTY Formal Accessories. Proudly created with Wix.com

FAQs

You’ve Got Questions - We’ve Got Answers

 


What forms of payment do you take?

threeSIXTY Accessories accepts the following forms of payment:
-Visa

-Mastercard

-PayPal

-E-transfer to threesixtyaccessories@gmail.com


How long does it take to get my order?

All in stock orders are shipped out within 1-3 business days. Custom orders typically have a 4-6 week waiting time, however, availability changes based on our schedule. For custom orders, we recommend reaching out to us if you require it by a specific date.

If you don't have something in stock, can I still place an order for it?

For items out of stock, typically orders can be placed for them. Upon arrival, the items will be shipped to you. Please send us an email if you are interested in an out of stock item or if you need an item but in a different colour, for example.

Our Store Policies

How Do I Place an Order?

Orders can be placed through our online shop at www.threesixtyaccessories.com or through email by contacting threesixtyaccessories@gmail.com.

When ordering online, add all items to the cart. Then proceed to your cart to confirm your inventory selection. Once confirmed, input all required information and proceed to checkout.

When ordering through email, please indicate specifically the following:

1. Desired Items Name/SKUs

2. Quantity of Desired Items 

3. Name of Customer

4. Address of Customer

5. Email of Customer  

An invoice will then be sent to your email, in which the customer can pay after reviewing all information. Once payment is received, the items will be shipped to the customer's address of choice.

 

Our Return Policy

How It Works

All sales are final. Final sale items cannot be returned for exchange, credit or refund. 

If you would like to cancel or change your order before the items have been shipped, please contact us at threesixtyaccessories@gmail.com as soon as possible. We will do our best to accommodate your request. Please keep in mind that our systems have been designed to get orders on their way quickly and efficiently. Therefore, we cannot change or cancel an order once it has entered the shipping process. 

If you cancel an item that qualified for a promotion, you may no longer receive that discount or promotion on your future order. 

 

Shipping and Delivery

How It Works

threeSIXTY Formal Accessories provides free shipping on orders $75+ in Canada and $100+ in the US. Orders below these amounts, will be charged a $10 flat shipping fee.

You can only ship to one address each time you checkout. If you are shopping and would like to send products to multiple locations, you will need to place each order separately.


Orders are shipped within 1-3 business days. 

Expedited Shipping Estimates within Canada:

In-Stock Items - 2 to 7 business days

Backordered Items - 2 to 3 weeks

Custom Orders - 4 to 6 weeks (this timeline can vary depending on our schedule. Please contact us if you require your order by a specific day)

Please send us an email if you are requiring a certain amount of items by a specific day. 

Wedding Day
 

Privacy Policy

Our Policy

This Policy describes the personal information threeSIXTY Formal Accessories collects about you, why we collect it, how we use it, and when we share it with third parties. 

We may collect personal information from you (for example, your name, email address, postal address, phone number, credit card number, birthday, etc.) when you visit our site and place an order online, through phone or email. If you submit any personal information relating to other people to threeSIXTY Formal Accessories, you represent that you have the permission to do so, allowing us to utilize the information in agreement with this Privacy Policy. 

We use your personal information to process and complete your order which includes sending you emails with updates regarding process and shipment. By storing your information in our secure database, Quickbooks, we are able to make your shopping experience easier. 

threeSIXTY Formal Accessories does not share any of your personal information voluntarily. Personal information will only be shared strictly following legal requirements such as to comply with laws or regulations or in response to a valid subpoena, order or government request. 

To access, review, update or correct personal information provided to threeSIXTY Formal Accessories related to your use of our online site or to inquire further about this privacy policy, please contact us through threesixtyaccessories@gmail.com.